Privacy Policy - tooltrust.io

1. Introduction

Tooltrust.io ("Tooltrust", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website and platform (the "Platform").

By using Tooltrust.io, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of personal data:

Information You Provide Directly

Account details (such as name, email address, password)
Profile information (such as username, avatar, optional description)
Content you submit (including listings, reviews, comments, or other materials)
Communications with us (support requests, feedback, inquiries)
Billing and transaction details (where applicable)

Information Collected Automatically

Usage data (pages visited, time spent, interactions, clicks)
Log data (IP address, browser type, access times, referring URLs)
Device information (device type, operating system, browser version)
General location data (country or region derived from IP address)
Cookies and similar tracking technologies

3. How We Use Your Information

We process your personal data for the following purposes:

To provide, operate, and maintain the Platform
To create and manage user accounts
To process payments and transactions
To improve, optimize, and personalize user experience
To communicate with you regarding updates, services, or support
To monitor and prevent fraud, abuse, and security threats
To comply with applicable legal and regulatory obligations

Processing is based on contractual necessity, legitimate interests, legal obligations, or your consent where required.

4. Sharing and Disclosure of Information

We do not sell your personal data.

We may share information in the following circumstances:

With trusted service providers who support hosting, analytics, payments, customer support, or infrastructure
With legal authorities if required by law, regulation, or legal process
To protect the rights, property, or safety of Tooltrust, users, or others
In connection with a merger, acquisition, restructuring, or sale of assets
With your explicit consent

All third-party providers are required to process data in accordance with applicable data protection laws.

5. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

Where required, we implement appropriate safeguards (such as contractual protections) to ensure your personal data remains protected in accordance with applicable laws.

6. Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Fulfill contractual obligations
Comply with legal requirements
Resolve disputes and enforce agreements

When you delete your account, we delete or anonymize your personal data unless retention is legally required.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at: contact@tooltrust.io

We may require identity verification before processing certain requests.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will provide notice through the Platform or by other appropriate means. Continued use of the Platform after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions regarding this Privacy Policy or our data practices, you may contact us at:

Tooltrust.io
Email: contact@tooltrust.io